Privacy Policy

Effective Date: January 1, 2025

At CarSecurePlan, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a quote, or purchase an insurance policy from us. Please read this policy carefully. By using our services, you consent to the data practices described in this statement.

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide:

• Full name, date of birth, and gender

• Mailing address, email address, and phone numbers

• Driver’s license number and driving history

• Vehicle information including make, model, year, and Vehicle Identification Number

• Social Security number or tax identification number (for credit checks and payment processing)

• Payment information including credit card or bank account details

• Claims history and accident reports

Information Collected Automatically:

• IP address and device identifiers

• Browser type and version

• Pages you visit on our website

• Date and time of your visit

• Referring website addresses

• Clickstream data and browsing behavior

Information from Third Parties:

• Motor vehicle reports from state agencies

• Credit reports from consumer reporting agencies

• Claims history from CLUE reports

• Information from insurance carriers and affiliates

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide you with insurance quotes and policy services

• To process your applications, payments, and claims

• To underwrite and rate your insurance policy

• To communicate with you about your policy, renewals, and important updates

• To improve our website, products, and customer service

• To detect and prevent fraud, security incidents, and illegal activities

• To comply with legal and regulatory requirements

• To send you promotional offers and marketing communications (you may opt out at any time)

• To conduct research and analytics to improve our services

3. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

With Insurance Carriers: We share your information with the insurance companies that provide your coverage. These carriers use your information to underwrite policies, process claims, and comply with their own legal obligations.

With Service Providers: We share information with third party vendors who help us operate our business including payment processors, claims adjusters, background check providers, and IT service providers. These companies are contractually obligated to protect your information.

For Legal Reasons: We may disclose your information if required by law, subpoena, court order, or other legal process. We may also disclose information to protect our rights, property, or safety, or the rights of our customers or others.

With Your Consent: We may share your information for other purposes with your explicit consent.

Business Transfers: If CarSecurePlan is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement industry standard security measures to protect your personal information including:

• Secure socket layer encryption for data transmission

• Firewalls and intrusion detection systems

• Access controls and authentication protocols

• Regular security assessments and vulnerability scans

• Employee training on data privacy and security

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device. We use cookies for:

• Remembering your preferences and login information

• Analyzing website traffic and usage patterns

• Personalizing content and advertisements

• Enabling essential website functions

You can adjust your browser settings to refuse cookies. However, some website features may not function properly without cookies.

6. Your Privacy Rights

Depending on your state of residence, you may have the following rights:

• Right to Access: Request a copy of the personal information we hold about you

• Right to Correction: Request correction of inaccurate or incomplete information

• Right to Deletion: Request deletion of your personal information (subject to legal exceptions)

• Right to Opt Out: Request that we not share your information for certain purposes

• Right to Non Discrimination: You will not be discriminated against for exercising your privacy rights

To exercise these rights, please contact us using the information in the Contact Us section below. We will respond to verified requests within thirty days.

7. California Privacy Rights

If you are a California resident, the California Consumer Privacy Act provides you with additional rights regarding your personal information. These include the right to know what personal information we collect, disclose, and sell. CarSecurePlan does not sell your personal information.

California residents may request information about our data practices once per year at no charge.

8. Children’s Privacy

Our services are not directed to individuals under the age of eighteen. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.

9. Third Party Links

Our website may contain links to third party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any website you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Your continued use of our services after changes are posted constitutes your acceptance of the revised policy.